BCG AI Disruption Index
BCG launches Consumer AI Disruption Index—67% of CMOs expect major disruption to the customer journey. A framework for measuring AI exposure vs resilience.
Read on BCG →Retail Dive: AI Commerce Risks
Retailers racing to external AI platforms risk losing data and direct customer interaction. Experts say disruption has only begun.
Read on Retail Dive →CMSWire: 4 Ways AI Breaks Marketing Trust
Companies aggressively rolling out AI agents in 2026. Some iterate on chatbots; others complete full tasks users previously did.
Read on CMSWire →Zeta: How AI Redefines Marketing in 2026
Static enterprise software gives way to generative interfaces—purpose-built UIs assembled on demand for the task and the moment.
Read on Zeta Global →The 5 Marketing Predictions That Actually Matter
Reputation management moves beyond traditional channels. AI agents become part of how brands are built and maintained.
Read on Elegant Disruption →💡 My Take
Read this one: Adweek nails it: the real impact isn't layoffs—it's role confusion. If you're a PMM, this is the piece to share with your leadership.